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In the know: care home regulations

In the know: care home regulations

When it comes to residential care, there are a number of things to take into consideration – including physical and mental basic needs, and there are minimum requirements in place to ensure that everyone receives appropriate and quality care.

When looking for a care home for yourself or a loved one, you can use the national standards as a checklist to give you peace of mind and a better idea of they experience that you may have with care homes that you are researching.

Who sets the standard and regulates?

To ensure that minimum needs of care are met, the Care Quality Commission (CQC) regulate care homes in England and provide guidance for improvements where needed. They are an independent, people-first organisation that ensure that the national standards are met for anyone needing residential care, including those whose rights are restricted under the Mental Health Act.

Not only do they inspect, monitor and regulate care homes, their staff and their services, but they regularly publish their findings and provide ratings which can help prospective residents and their families make a decision.

How inspections are carried out

Inspections can be carried out routinely, or at short notice if a care quality concern has been raised. As an independent regulator, the CQC will conduct inspections by visiting the care home, talking to residents, their families and staff, before bringing in ‘experts by experience’. These are people who have a deep understanding and knowledge of quality care, and can provide invaluable guidance and measures if changes are needed.

The CQC will also take a look at systems and processes to make sure things like confidentiality, recruitment and training are all conducted in a way that meets the national standard.

Should they believe that a care home is falling short on what’s expected of them, the CQC have the power to:

How to check a care home’s standards?

Not only should care homes be publishing their quality reports or have them easily accessible for anyone who wishes to see them, but the CQC also have a guidance tool on their website too.

You can check the quality of care for prospective care homes that you are considering and even look back over historical reports too to give you a better idea of how the home has been run in the past and any issues it may have faced.

What should you be looking out for?

There are a number of minimum standards that a care home needs to meet in to ensure that the wellbeing of their residents is kept front and centre. A responsible care home will meet these, but an exceptional one will take things above and beyond what’s expected.

It’s common practice for care homes to appoint a registered manager that’s responsible for making sure care conditions are above the minimum. If you’d like to find out more about either of our two residential care homes in Weymouth, please call Peter Fry 01305 78 78 11.

See the Latest CQC report for Friary Care – Friary House and Kingsley Court, Weymouth